Shipping information
Free domestic shipping over $100.
Free international shipping over $200.
Return and refunds
Thank you for shopping at MICRO CIVILIZATION. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Please contact our customer service at [Contact Information] to initiate the return process.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If your item is defective or damaged, we are happy to exchange it for the same item. Please contact us at oneriverllc23@gmail.com to arrange an exchange.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over [Price Amount], you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Non-Returnable Items
Please note that certain items cannot be returned. These include:
- Customized or personalized items
- Sale items
Please check carefully before making your purchase.
Contact Us
If you have any questions on how to return your item to us, contact us at [Contact Information].
By making a purchase on our website, you agree to this Returns and Refunds Policy.